We deal with high volume or low volume shippers, start ups, seasonal companies, shipping to final consumers (B2C fulfillment) small packages or to retailers (B2B fulfillment) pallets and freight shipment.
We are in the business of online order fulfillment management, making sure that your shipments are processed in the fastest and most efficient way.
If you are new to order fulfillment or curious about about our online order fulfillment procedures, please read about our daily management process below.
THE DAILY ORDER FULFILLMENT MANAGEMENT PROCESS
We receive your orders:
- Once, or many times during the day
- Automatically (web, data feed, email parser)
- Manually (email, web interface)
- …or you can call us with any questions, special requests or changes to printed orders
Your order is picked, checked and packed:
- A picker picks your products
- A supervisor checks your orders to make sure they are correct
- We use the most appropriate box/packaging for your product
- We label and generate all the forms, tracking numbers, packing slips and documentation
USPS, FedEx, UPS… comes to pick up your orders:
- We ship same day all Express orders received by 1pm PST
- We ship same day most standard orders received by 3pm PST
- We ship anywhere in the world
We send tracking numbers:
- We send you a tracking numbers batch
- We send your customer a customized email with the tracking number / shipment notification
- If you require a data feed for your back end, shopping cart, Amazon, etc. we can customize a seamless solution so you don’t have to worry about anything after your orders have been approved
You have 24/7 access to our Web Interface for answers to your most common questions:
- To check your orders, tracking numbers, inventory
- To edit/add orders
Or contact your account manager (8:30 AM-5:00 PM PST):
Ship My Orders will assign a dedicated account manager to your company.
Someone knowledgeable that understands your business, your merchandise, your needs, your customer needs… always willing to help you with a smile.
Please contact us for an online order fulfillment management quote.